| Time | Class | |
|---|---|---|
| 11:00am | Registration Opens | |
| 1:00 - 5:00pm | Professional Pet Boarding Infectious Disease Management Certification - Laura Laaman & Dr. Matthew Goetz | |
| Time | Event | |
|---|---|---|
| 6:30 - 8:00pm | Keynote: We’ve Come a Long Way: The Evolution, Expansion and Resilience of the Pet Care Industry - Teija Heikkilä | |
| 8:00pm | Pet|Vet M&A, Sales & Advisory Meet & Greet Party | |
| Time | Class | |
|---|---|---|
| 8:00am | Registration Opens | |
| 9:00 - 11:00am | Staff Onboarding for Higher Retention - Susan Briggs & Kari Campbell | |
| 9:00 - 11:00am | Choice Overload: Materials, Construction Options and Costs - Al Locker & Jennifer Wolf-Pierson | |
| 9:00 - 11:00am | Class is in Session: Creating a Dog School Program - Eve Molzhon | |
| 1:00 - 5:00pm | Building Your Dream: Finance, Design & Construction Unleashed! - Jeff Adney, Claire Cronin, Brandy Keck & Eric Doering | |
| 1:00 - 5:00pm | Handler Bootcamp: Be Better for Our Canines - Lora Bacharach | |
| 1:00 - 5:00pm | Your Dog Daycare Marketing Blueprint - Fernando Camacho | |
| Time | Class | |
|---|---|---|
| 8:00am | Registration Opens | |
| 9:00 - 10:00am | Dog Daycare Personality Types (And How to Deal with Them) - Fernando Camacho | |
| 9:00 - 10:00am | Are You Ready for a Recession or a Rebound? - Laura Laaman | |
| 9:00 - 10:00am | How to Hold Staff Accountable with Love - Eve Molzhon | |
| 10:00am | Trade Show Opens | |
| 12:00 - 1:45pm | Kennel Connection Round Table Discussion Luncheon | |
| 2:00 - 3:00pm | There’s a Procedure for That! - Lora Bacharach | |
| 2:00 - 3:00pm | Legacy Planning 101 for Pet Resort Owners - Eyal Cohen | |
| 2:00 - 3:00pm | More Bang for Your Buck with Cats & Puppies - Suzanne Locker & Jennifer Wolf-Pierson | |
| 4:00pm | Trade Show Closes | |
| 4:00 - 6:00pm | Is Your Brand Protected? Intellectual Property Law for Your Pet Care Business - Shahrina Ankhi-Krol | |
| 4:00 - 6:00pm | Understanding Canine Body Language - Susan Briggs & Kari Campbell | |
| 4:00 - 6:00pm | Optimizing the Customer Journey - Garret Tadlock | |
| Time | Class | |
|---|---|---|
| 8:00am | Registration Opens | |
| 9:00 - 10:00am | Five Strategies to Increase Revenue Without Changing Your Prices - Susan Briggs & Kari Campbell | |
| 9:00 - 10:00am | Cleaning Protocols Designed for Pet Boarding & Daycare - Mel Forbes | |
| 9:00 - 10:00am | Is Your Business Aging in Dog Years? - Phil Miller | |
| 10:00am | Trade Show Opens | |
| 11:00 - 12:00pm | Honor Your Companion, Build Your Journey - Lora Bacharach | |
| 11:00 - 12:00pm | 15 Impactful Marketing Tactics to Drive New Revenue for Your Pet Care Business - John Seal | |
| 11:00 - 12:00pm | This Is a Career! Leveraging Paths to Advancement in Pet Care - Jennifer Wolf-Pierson | |
| 12:00 - 1:45pm | Kennel Connection Round Table Discussion Luncheon | |
| 2:00 - 3:00pm | Creating a Disney-Like Pet Care Business - Fernando Camacho | |
| 2:00 - 3:00pm | How to Leverage the SBA to Finance Your Next Acquisition or Expansion - Ashlee Moore | |
| 2:00 - 3:00pm | The Story KPIs Tell - Teija Heikkilä | |
| 4:00pm | Trade Show Closes | |