| Time | Class | Room |
|---|---|---|
| 11:00am | Registration Opens | |
| 1 - 5pm | Your Dynamic Dog Daycare: Creating, Managing and Working in a Successful Daycare Business - Fernando Camacho & Jessica Finnegan | Magnolia |
| Time | Class | Room |
|---|---|---|
| 6 - 8pm | Are You the Leader Your Clients (And Their Pets) Think You Are? - Shawna Schuh | Trinidad |
| 8 - 10pm | National Kennel Sales & Live Oak Bank Meet & Greet Party | Nigerian |
| Time | Class | Room |
|---|---|---|
| 7:30 - 8:30am | Pet Resort Marketing Breakfast Event | Cocoa 3-5 |
| 8:00am | Registration Opens | |
| 9 - 11am | Getting out of Your Own Way (and Stepping into Your Awesomeness) - Fernando Camacho | Crystal A |
| 9 - 11am | Labor I: The Immediate & Long-Term Impact of Labor Costs on Your Business - Teija Heikkilä, Laura Laaman & Jake Romero | Trinidad |
| 9 - 11am | The Time Is Now: Protecting Your Facility from Dog Flu and Other Infections - Dr. Jason Stull | Magnolia |
| 1 - 5pm | To Sell or Stay? The Million-Dollar Question - Teija Heikkilä | Crystal A |
| 1 - 5pm | Management Success Series - Laura Laaman & Claire Ellington | Trinidad |
| 1 - 5pm | Barkleigh Pet Professional First Aid/CPR Certification - Jill Pipino | Magnolia |
| Time | Class | Room |
|---|---|---|
| 8:00am | Registration Opens | |
| 9 - 10am | Session 1 | |
| Communicating with Canines - Part 1 - Dr. Lynne Swanson | Magnolia | |
| What to Do When Tragedy Hits - Jessica Finnegan | Crystal A | |
| Labor II: Reducing Your Labor Costs - Jake Romero | Trinidad | |
| 10:00am | Trade Show Opens | White/Blue Room |
| 10:00am | Lenderking Charitable Pawgram Opens | Cocoa 6 |
| 12:00 - 1:45pm | Round Table Discussion Luncheon | Nigerian |
| 2 - 3pm | Session 2 | |
| Communicating with Canines - Part 2 - Dr. Lynne Swanson | Magnolia | |
| Local SEO: Get Your Pet Business Found in 2019 - Tricia Clements | Crystal A | |
| Revving up Revenues - Laura Laaman | Trinidad | |
| 4:00pm | Trade Show and Lenderking Charitable Pawgram Closes | |
| 4 - 6pm | Session 3 | |
| Communicating with Canines - Part 3 - Dr. Lynne Swanson | Magnolia | |
| Heroes for Healthy Pets™ - Dr. Michelle Evason | Crystal A | |
| Labor III: Retain Great Staff and Reduce Turnover - Joe Zuccarello | Trinidad | |